How It Works

Find out how our solution helps you turn browsers into buyers.

Integrations

From Shopify to Klaviyo, explore over 80 integrations.

Support

Access guides, troubleshooting, and expert assistance.

About Us

Hear our origin story and meet our team.

Partnership

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Retention.com for B2B is here! Try it out today
why retention.com

Your audience is bigger than you thought...

As long as your shoppers are logged into Shopify, you know who they are and you’re able to send an abandoned cart email. But what if they aren’t? 

This (and other) segments of unidentified abandoners represent up to 10x of added revenue that is now lost.

We’re here to help you get it all back.
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How It Works

1

Setup

Add our pixel (which is essentially a tiny snippet of code) to your Shopify store.
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2

See the bigger picture

Capture more of your store visitors—even if they aren’t logged in to Shopify or they switch devices.
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3

Get more carts to the finish line

Re-engage lapsed audiences with abandonment flows sent through email or SMS.
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4

Make more money

Sit back and watch your cart abandonment revenue grow.
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the problem

You’re losing money as we speak.

to empower e-commerce brands with innovative solutions that help them build stronger relationships with their customers and spread their mission faster.

Whether you're a small business just starting out or a medium enterprise looking to grow, we’ll join your team and we’ll win together.
$

4.6

T
of merchandise is abandoned annually.
As online shopping behavior has evolved, getting shoppers to checkout has only become more difficult. Distracted buyers and the ease of switching between devices are some of the primary drivers of this phenomenon.

30

%
of abandoners buy from a competitor.
Once you lose a potential customer, you rarely get them back. They are likely to be targeted by a vast array of alternatives, and this abundance of choices has led to customers becoming more discerning and less brand loyal.
$

18

B
is lost by eCommerce companies every year.
This revenue slipping through the cracks can be attributed to a variety of factors, but it primarily revolves around poor customer experience, shopping cart abandonment, and ineffective marketing strategies.
OUR SOLUTION

Here’s where we come in.

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We bring shoppers back to buy.
With our identity resolution platform, you’re able to capture the emails of up to 30% of anonymous store visitors and send them abandonment flows. The result? Up to 10x more shopping cart abandonment revenue.
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1-click integration with the top e-commerce platforms
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10x email list growth
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Persistent audiences that last indefinitely
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1,500 successful customers and counting
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100+

Integrations

And if you can’t find the one you’re looking for, we’ll build it for you.
Learn More
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Success Stories

Brands that discovered the magic of Retention.com

Get Started with Retention.com

Ready to make shopping cart abandonment a thing of the past?

Let’s Talk