How do I integrate with Sailthru?

You can integrate your GetEmails account directly with Sailthru.

An integration between GetEmails and Sailthru does three things:

  1. Automatically sends contacts acquired in your GetEmails account to Sailthru into a list of your choosing.
  2. Automatically suppresses existing contacts in your Sailthru account.
  3. Ability to set up custom filters to sync filters (ie, send leads from different domains to different lists or ESPs).

Note: We recommend you do not include the name “GetEmails” in your list or Tag names.

What you’ll need

1. Your API Key and API Secret. Click your profile image in the top right, and then click My Account > Setup > API & Postbacks. Then, click the lock next to API Key and Secret.

2. A box will appear with your API Key and API Secret. 

3. We also recommend you create the list name you’d like to sync your contacts in Sailthru with before finalizing the integration. You can do that by clicking Users > Lists > Create New List.

To get started

1. Click on Integrations from the left navigation panel in GetEmails. Then, click Available Integrations at the top and choose the Sailthru icon.

2. Paste your API Key and API Secret and click Connect.

3. Set up your Contact Suppression. Once you enable automatic suppression, GetEmails will sync your regular, opt-in list from your ESP and add it to your GetEmails suppression list. This prevents you from paying for contacts you already have. Once you’ve enabled this option, the sync will run daily at 6 p.m. EST.

Choose either YES or NO to suppress contacts. If you choose to automatically suppress your contacts (YES), pick either daily contact suppression (recommended) or one time suppression. 

Daily contact suppression: This action will load all of your contacts from Sailthru into your GetEmails suppression list and will automatically import new contacts every day into your suppression list.

One time suppression: This action will only run once and load your current Sailthru contacts into your GetEmails suppression list.

Then, you’ll need to add your All contacts Segment ID and Recent contacts Segment ID from Sailthru.

To create your All contacts Segment ID, click Users > Audience Builder in your Sailthru account.

Choose All users in database, and click Done.

In the sidebar, click Profile Key. Then, verify the conditions match the ones below in the Profile Key: Email exists box shown below. Click Done and then Save as Smart List.

Enter the name of the Audience WITHOUT SPACES IN THE NAME, as shown in the image below. So for example, it should be “AllContactsSegment” instead of “All Contacts Segment.” Click Save, and you have your first audience ready.

To create your Audience for Recent contacts Segment ID, follow Step 4 and 5 above again. Then, click Subscription Date from the sidebar. Verify that the conditions set look like the ones in the image below. Then, click Done and Save as Smart List.

Enter the name of the Audience WITHOUT SPACES IN THE NAME, as shown in the image. In this case, it would be “RecentContactsSegment.” Then, click Save, and your second audience is ready.

Paste the Audience names you just created into the correlating Segment ID boxes.

When you’re finished, click Next.

4. Then, decide if you want to upload your collected contacts by choosing either Yes/No. If you choose to sync your contacts, you will then need to choose a list to sync them to. Pick a list from the drop-down menu. Then, choose whether you want to enable custom sync options. 

If you check the box to enable custom sync options, that will display four options: filter by email domain, full or portion of a landing page URL, landing page domain, and state.

This feature allows you to filter your GetEmails contacts before you send them to your ESP. For example, you can send all contacts who hit different landing pages to separate lists. Or, send all of your California leads to one ESP and Texas leads to another.

Email domain: This field auto-fills/populates with email domains (ex. Gmail, Yahoo Mail, AOL, etc.) from your collected contacts.

Full or portion of a landing page URL: If you’ve put the script on several pages or the entire site, this field allows you to pull out contacts who have only hit Landing Page A or Landing Page B. This option does not auto-populate, so you will have to add in the exact URL.

Landing page domain: If you added script to both GetEmails.com and Robly.com, for example, the landing page domain would be either GetEmails.com or Robly.com. This field will auto-populate.

State: This filter allows you to pull out only contacts from one or more states.

When you’re finished, click Next.

5. Choose whether or not you want to enable the Ongage integration now. Once you enable the integration, your suppression and collection sync settings will apply and begin. Then, click Finish.

6. Once the integration is complete, you will see the integration date, API details, contact suppression, and the option to set/change the list it’s synced to. You can also Remove the integration from this page at the top.

Change the sync’d list

1. To change the list you’ve synchronized with, click IntegrationsDots > Settings.

2. Click the pencil icon next to Contact Sync. Click Yes next to Upload collected contacts if you haven’t already. Then, choose a new list from the dropdown menu. You can also adjust your custom sync options here. Click Save.

Remove the integration

1. To remove the integration, click Integrations > Dots Remove.

Change suppression

1. To change your contact suppression preferences, click Integrations in the left-hand navigation. Then, click the three dots next to the integrated program and select Settings.

2. Click the pencil/edit icon next to Contact Suppression.

3. Click Yes to automatically suppress your contacts. Then, choose whether you want to suppress daily or just this (single) time. When you’re done, click Save. We recommend you use daily sync.

Sync summary

You can view your daily sync history under Sync Summary on your integration page. It will show you the date, number of completions, if there are any failures, and the number that are in the queue.

To access all of your sync history, click View Full History under Sync Summary. If there’s a failure, it will show the email address, what type of failure has occurred under ESP Feedback, and the date and time of the failure.

If you have questions about the error message, you can contact support at support[at]getemails.com.

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