GetOpeners: How to integrate with Ongage

You can integrate your GetOpeners account directly with Ongage.

An integration between GetOpeners and Ongage allows you to sync live open events so you can send your audience an automated email when they are in their inbox.

What you’ll need

1. Your Username, Account Code, and Password. Your Username is what you use to login. To find the Account Code, go to your Ongage dashboard. Click your account name in the top right corner. Then, click Profile from the drop-down menu. The Account Code will be listed below Company & Contact Information. 

2. We also recommend you create the list name you’d like to sync your events in Ongage with before finalizing the integration.

To get started

1. From your GetEmails dashboard, click the GetOpeners logo in the top-left corner.

2. The drop-down menu will appear. Click GetOpeners. You will be taken to the GetOpeners dashboard.

3. Click on Integrations from the left navigation panel in GetOpeners. Then, click Available Integrations at the top and choose the Ongage icon.

4. Paste your Username, Account Code, and Password, and click Connect.

5. Click either Yes or No to turn the Sync Live Open Events on or off. Choose a list from the drop-down menu that you want to sync events to. If you don’t have one, you’ll need to first create the list in Ongage. Also, give it an Event name (Tag).

Then, click Next.

6. Enter an email address that already exists in Ongage to send a test event. Click Send. If you don’t currently have contacts, click Next.

7. Choose to either Enable or Disable the integration. Then, click Finish.

Remember: For the integration to work, it needs to be Enabled AND have Event Sync turned on (choose “Yes”).

8. You will be taken to Integration Settings. This is where you can Disable/Enable the integration, Remove it, and edit your Event Sync settings.

9. The contact will appear in the Ongage list (List > Contacts Manager) you chose to sync the event with.

How to send a test event

1. From your Integration Settings, click the edit icon next to Event Sync. Once you have your list (event identifier) selected, click Send Test Event.

2. Paste an email address that already exists in Ongage to send a test event. Click Send.

How to change Event Sync

If you want to edit or enable/disable your Event Sync, you can do that in your Integration Settings.

1. Go to Integrations. Then, click the three dots next to the integration name, and click Settings.

2. Click the pencil icon next to Event Sync.

3. You can choose if you want to Synchronize collected events by toggling between Yes/No. To change the Sync events list, choose one from the drop-down menu. To change the Event name (Tag), click the box and type in the new name.

4. When you’re finished making your changes, click Save.

How to remove the integration

To remove an integration, go to Integrations. Then, click the dots next to the integration name, and click Remove.

Sync summary

You can view your daily sync history under Sync Summary on your integration page. It will show you the date, number of completions, if there are any failures, and the number that are in the queue.

To access all of your sync history, click View Full History under Sync Summary. If there’s a failure, it will show the email address, what type of failure has occurred under ESP Feedback, and the date and time of the failure.

If you have questions about the error message, you can contact support at support[at]getemails.com.